FAQ

Shipping?

Given the delicate nature of these items, shipping and handling fees will be either added at checkout or included in the pricing. Shipping will go through USPS Priority Mail or FedEx. You will be provided with a tracking number upon shipment.

Return/Exchange policy?

I hope to satisfy all my collectors and customers. For this reason, I handle each sale and commission with the utmost transparency and as much clarity as possible. Please take the time to read my listing descriptions carefully, and check colors on different screens if color variation is a concern. Realize that colors may vary slightly in person.

All sales are final, except for a few situations and a restocking fee may apply.

If you have any concerns, please contact me directly.

Do you take commissions?

I do accept a limited number of commissioned projects per month. Commissioned paintings typically take 6-8 weeks for completion. Fill out the form here for more information about the process and pricing.

Are you Eco-Friendly?

The majority of my shipping materials are 100% recyclable and made from 100% recycled materials. Our archival paper prints are 100% cotton. I’m serious about the environment and try to incorporate as many eco-friendly decisions as I can in my process without compromising the integrity of the artwork itself or the protection of the package.

Do you ship internationally?

I do ship internationally, depending on the size of the piece and country.  Before purchasing, let me know your zip/postal code for an estimated shipping cost.

Do you offer wholesale discounts?

I do offer discounts on wholesale orders of my hand-signed, giclee prints or items from my gift shop. Please contact me directly to discuss more details. saiahmaysstudio@gmail.com